We guarantee that our handcrafted artisan teas will leave our facility in peak condition. Tea and other food products are not eligible for returns or refunds. If you are unsatisfied with any other products, we will gladly issue a store credit for your purchase price, excluding original shipping charges, on new, unopened and unused merchandise returned to us within 30 days of delivery.
If you have any questions regarding your order, please contact customer service. Having your order number ready will expedite the process.